Privacy Policy

1. Who We Are

I-Bonej Nigeria Limited is an online automotive marketplace that helps customers buy, sell, swap, rent and source vehicles across Nigeria.

Website
www.ibonejnigerialimited.com

Support Email
support@ibonejnigerialimited.com

2. Information We Collect

We may collect information including:

• Name
• Email Address
• Phone Number
• Vehicle Information
• Images Uploaded by Users
• Voice Recordings Submitted Through Our AI Assistant
• Device Information
• Browser Type
• IP Address
• Usage Statistics

3. AI Assistant

Our AI assistant may process:

• Text Conversations
• Uploaded Vehicle Photos
• Voice Recordings
• Vehicle Search Requests

These are used only to provide automotive assistance, identify vehicles, answer questions and improve customer experience.

4. Vehicle Images

When you upload vehicle images:

• Images are used only for vehicle identification and inventory matching.
• Images may be temporarily processed by our AI systems.
• Images are not sold or shared with third parties for advertising.

5. Voice Recordings

If you use voice search:

• Voice recordings may be converted into text.
• Audio is processed only to understand your request.
• Voice data is not used for marketing purposes.

6. Cookies

We use cookies to:

• Remember your preferences.
• Improve website performance.
• Enhance your browsing experience.
• Analyze website traffic.

You may disable cookies through your browser settings, although some features may not function correctly.

7. How We Use Your Information

We use your information to:

• Respond to enquiries.
• Provide AI-powered assistance.
• Match customers with available vehicles.
• Improve our services.
• Detect fraud or misuse.
• Maintain website security.

8. Sharing Information

We do not sell your personal information.

We may share information only when:

• Required by law.
• Necessary to complete a requested service.
• Required to protect our legal rights.

9. Data Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

10. Third-Party Services

Our website may use trusted third-party services including:

• Google Analytics
• Google Maps
• AI Processing Providers
• Payment Providers (where applicable)
• Social Media Platforms

These providers have their own privacy policies.

11. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Delete your personal information where legally permitted.
• Withdraw consent where applicable.

Requests can be sent to support@ibonejnigerialimited.com

12. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites.

13. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

14. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.

15. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

I-Bonej Nigeria Limited

Email: support@ibonejnigerialimited.com

Website: www.ibonejnigerialimited.com